Shipping policy
Shipping Policy – HATESOCIETY
Thank you for shopping with HATESOCIETY. Each piece is created with intention, craftsmanship, and attention to detail. Please review our shipping policy below.
Order Processing
- Orders are processed within 3–7 business days after purchase.
- During drops, restocks, sales, or holidays, processing times may be extended due to high demand.
- All orders are processed Monday–Friday, excluding holidays.
Shipping Methods & Delivery Times
-
Domestic (U.S.) Shipping:
Estimated delivery: 3–7 business days after shipment. -
International Shipping:
Estimated delivery: 7–21 business days, depending on destination and customs.
Delivery times are estimates and not guaranteed.
Shipping Rates
- Shipping rates are calculated at checkout based on location, weight, and selected shipping method.
- Free shipping promotions (if offered) apply only to qualifying orders and locations.
Tracking Information
- Once your order ships, you will receive a tracking number via email.
- Please allow up to 24–48 hours for tracking updates to appear.
Customs, Duties & Taxes (International Orders)
- International customers are responsible for all customs duties, taxes, and import fees.
- HATESOCIETY is not responsible for delays caused by customs.
Lost, Stolen, or Delayed Packages
- HATESOCIETY is not responsible for lost, stolen, or delayed packages once marked as delivered by the carrier.
- Please contact the shipping carrier directly for delivery issues.
- Double-check your shipping address before placing your order — we are not responsible for orders sent to incorrect addresses.
Wrong Address / Returned Packages
- If a package is returned due to an incorrect or incomplete address, the customer is responsible for reshipping costs.
- Unclaimed or returned packages may be subject to a restocking fee.
Pre-Orders & Made-to-Order Items
- Pre-order or made-to-order items have extended processing times, which will be clearly stated on the product page.
- Orders containing pre-order items will ship once all items are ready, unless otherwise noted.
Questions
For shipping questions or concerns, contact us at: HATESOCIETY.tv@gmail.com
